Norfolk County Council - New EHCP County Contact Number

 

From 4th Jan 2021 please note the New EHCP County Contact Number is going live

 

Our new EHCP County Contact Number is NOW LIVE!

We have set up this number so that any family with a child with an EHCP or having an assessment for one can contact us quickly and easily.

You’ve told us that you often find it hard to get hold of people, with telephone calls going unanswered.

We’ve set up the County phone number so you know you can always get through to us. If we cannot answer your question straight away, we will come back to you in 48 hours.

Over the last 3 months we have trained our teams to be able to answer your calls or to refer more complex queries onto an LA Officer who will contact you. 

We hope this new county wide line will build better communication between us. 

New customer contact telephone number is:  01603 679183 

The phone line is open between the following time:

0900 and 1700 Monday to Thursday

 0900 and 1600 on a Friday